Community

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-KEO, MA

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"We just received our UPPAbaby VISTA two days ago and we assembled it last night. All of 5 minutes after taking the parts out of the box, the stroller was ready to go. We took it for a test spin around our ground floor, very maneuverable, even in our tight kitchen. Getting the stroller to fold up, attaching and removing the bassinet and the seat was very, very easy. On top of all this, we think, we'll actually be able to get this stroller to do what we want it to do without Social Services showing up every 5 minutes to let us know that we really can not be parents because we've managed to dump the baby out of the seat or bassinet in our attempts to just get the wheels to turn the way we want it to turn! And we don't need a PhD in stroller operation to put it together -- just about all the mechanisms and operations were instinctual. We were very pleasantly surprised, as we haven't been able to see it in person in stores, so we took a chance with a start-up company and a new product. Thank you again for putting a wonderful product out there, at such a great price, and with all the parts and pieces (instead of having to order any covers and such separately)! We look forward to really taking the VISTA for a test drive soon (and to getting the baby seat attachment)!"

-Vivian Ramirez

"I am sorry it took me a few days to get back to you all, but I just wanted to say a huge THANK YOU for sending us a new frame and wheels. The stroller really does feel totally different. Easier to push, a smoother ride that doesn't pull to the right. I loved the VISTA even with the little glitch but now having one that is totally perfect is wonderful. What is even more wonderful is the extraordinary customer service I have received from you and your colleagues. Everyone has been so nice and helpful and the fact you sent the new frame overnight and we received it in less that 24 hours is unheard of! You all should be commended and I will continue to shout the praises of UPPAbaby throughout NYC. I can honestly say that I have dealt with so many companies and customer service departments and as a former Director of Marketing myself, have never had such a pleasant experience as I have had with all of you at UPPABaby."

-Joanna Steckman (and Henry Logan), Brooklyn, NY

"I want to thank you and your company for being so responsible and sending me a brand new stroller replacement. I've received many compliments on the stroller, and I always tell people it's an UPPA! We also love how the stroller folds and unfolds readily! We take it everywhere, and the strap is great when we're hopping on public transportation to go to a ballgame or something and need to "wear" the stroller. The bottom line for us is that we love the stroller, and we love the service you've provided! Thank you for taking care of the problem right away!"

-Esther C. Piedmont, CA

"I'm glad you wrote me back....we drove to Chicago on Saturday and went to Galt Baby at 900 N Michigan and bought it....We went there to see all of the strollers and the sales associate Brutus was the one that drove the sale home. His comment about both the Vista and the Orbit Baby was - less parts, less nuts and bolts, solid frame makes for a better stroller. Here is what made us buy the UPPA Baby (sorry...I'm gonna drone on here because I love talking about this stroller) 1. the thing is built well...from the perfect welds on the frame to the stability of it. 2. that basket space underneath is awesome, 3. It's damned easy to maneuver 4. it looks great 5. it's not covered in pooh bears 5.5 there's no snack tray (a preference, really) 6. the staff at Galt knew their stuff about it (which was surprising for a bunch of 20 something guys) 7. you get the bassinet as well...and the toddler seat faces in and out (sometimes you just don't want to see what's coming out of their nose) 8. easy to collapse 9. converts to adapt easily to practical infant carrier seats (we bought the adaptor too) 8. and we spent about $700 less than the Orbit. A big thanks should to go Brutus at Galt....the guy was nice, honest and truly loved your product. Thanks again....we'll keep you posted on the little addition to our family (the stroller that is) and all of the fun we have with it! Thanks!"

-Angie, Chicago, IL

Proud Winner of the 2007 iParenting Media Awards for Best Products: "A few of the positive characteristics of this product (Easy Fit Car and SUV Sunshade) would include the soft and flexible material used along with the self suction knobs makes it easy to adjust during installation. And when the product needs to be removed, the tab extending from the suction cups makes it quick and easy to remove."

-iParenting Media Awards Reviewer

Proud Winner of the 2007 iParenting Media Awards for Best Products: "I absolutely love how easy it (Easy Fit Car and SUV Sunshade) is to attach this product. It stays put -- even when tugged on. It's effective at blocking the sun, yet the driver can still see beyond it. It's portable, so you can throw it in your purse and use in your mother's or a friend's car. Plus, it's grown up; there are no cutesy characters and visors to roll down. I think this is the perfect sunshade!"

-iParenting Media Awards Reviewer

"Thank you again for your assistance in this matter. Last week, in a sea of baby strollers (with a ton of Bugaboo's swarming us), I got two (pregnant) couples asking us about our stroller. I gave our UPPAbaby VISTA high recommendations!!"

-A set of happy customers, Dale, Helen, & baby Audrina Kang

"Thank you! I called last week about our wheels not working and the stroller being overall hard to use because of this and you guys sent me a new stroller frame in 3 days! I know this market is a competitive one, but I have to tell you it's so wonderful to see a company really deliver on amazing customer service. I have loved our stroller since we bought it last summer, but more than just a great product, you are a terrific company! Thank you for making my life easier! Thank you so much."

-Deidre Mick

"I just wanted to thank you, we have both of your strollers and LOVE them, we have had the vista for 9 months and we loved it when our son was in an infant carseat with the adapter and the pram was great on the beach and now we so enjoy strolling with him in the stroller seat and he loves it to."

-M. Mills

Hi there! I just wanted to take a minute to let you guys at UPPAbaby how much I love my Bubbles! I saw the Bubble reviewed on Mums the Wurd (www.mumsthewurd.com) and it was what I had been looking for...so I ordered two for my twins. And I couldn't have made a better choice! We absolutely couldn't live without these now! I have already recommended these to all my friends who have or are having kids! Thanks again!

-L.F.

Thank you so much for all of your help! My husband and I always joke about how customer service is dead, but you proved that very wrong. I will be sure to get over to Simons with my Molly to check out the Vista . I can’t wait! If UppaBaby ever decides to sell used or refurbished Vistas to the general public, please remember me. I will continue to search for one in our price range. Hopefully we will soon be Vista owners. I thank you again for all of your support.

-Kristi

I just wanted to write and tell you that I love my VISTA! I have never written to a company before praising their product! But I adore my stroller so felt I had to. I am planning on buying the lite version when our son is bigger. The VISTA looks great and is so easy to push even with one hand. I love it!

-Rachel

"We love our UppaBaby! It is almost embarrassing that I care so much about a stroller. We had our first child about a year ago and at first I really wanted to have the Bugaboo (because most of my friends had it). My husband is from Boston and we were home last spring reading Boston Magazine at his house and saw the article about Uppababy. Being the Patriots fan that he is, he saw that Tom Brady had the Uppababy so he wanted to learn more about the stroller. We went to a store to look at both strollers (Bugaboo and the Uppababy) and just liked the Uppababy better. It has better maneuverability, is only two pieces and has a much larger basked underneath to store things. Most of my friends who have the Bugaboo wish they had our stroller. I thought you would like to hear how much we love our stroller!"

-Liz

I had to write you again to say just how much we are enjoying our uppababy stroller. Yesterday I took both girls out for a walk and used the piggyback board. So great! My three year old loved riding along so she could fuss over the baby while we strolled down to the market. Thank you for making my life so much easier. We just love everything about this stroller!

-Sarah Clarke - Twilight