Community
Praise for UPPAbaby.
"When I had my first child recently I was obsessed with finding the perfect stroller. I discovered UPPAbaby and realized my dream stroller existed. I found that the company as a whole is committed to excellence from design to customer service. I had a lot of questions and I found it refreshing that when you call you get an actual person on the phone, specifically one of the team members listed on their website who are involved in the day to day operations of the company. Everyone is friendly, informative and helpful. They deliver simplicity, convenience, style, and design in all that they do and all that they create."
-Samantha Marcus Yanks, Fashion and Accessories Director, Niche Media, LLC, Aspen Peak, Boston Common, Capitol File, Gotham, Hamptons, Los Angeles Confidential
"Hi - I just wanted to tell you how utterly impressed I am with this stroller! You really are smart to have made these two models - and I really just can't get over all the little bits I keep finding on the VISTA! I also have the G-LiTE here and I have to say it whips the pants off the Volo! (which I also have...) Anyhow - just wanted to give you guys kudos for doing such a great job! I'm actually on the cape - so I was even more excited to find out you guys are in MA! :)"
-KEO, MA
"We just received our UPPAbaby VISTA two days ago and we assembled it last night. All of 5 minutes after taking the parts out of the box, the stroller was ready to go. We took it for a test spin around our ground floor, very maneuverable, even in our tight kitchen. Getting the stroller to fold up, attaching and removing the bassinet and the seat was very, very easy. On top of all this, we think, we'll actually be able to get this stroller to do what we want it to do without Social Services showing up every 5 minutes to let us know that we really can not be parents because we've managed to dump the baby out of the seat or bassinet in our attempts to just get the wheels to turn the way we want it to turn! And we don't need a PhD in stroller operation to put it together -- just about all the mechanisms and operations were instinctual. We were very pleasantly surprised, as we haven't been able to see it in person in stores, so we took a chance with a start-up company and a new product. Thank you again for putting a wonderful product out there, at such a great price, and with all the parts and pieces (instead of having to order any covers and such separately)! We look forward to really taking the VISTA for a test drive soon (and to getting the baby seat attachment)!"
-Vivian Ramirez
"I am sorry it took me a few days to get back to you all, but I just wanted to say a huge THANK YOU for sending us a new frame and wheels. The stroller really does feel totally different. Easier to push, a smoother ride that doesn't pull to the right. I loved the VISTA even with the little glitch but now having one that is totally perfect is wonderful. What is even more wonderful is the extraordinary customer service I have received from you and your colleagues. Everyone has been so nice and helpful and the fact you sent the new frame overnight and we received it in less that 24 hours is unheard of! You all should be commended and I will continue to shout the praises of UPPAbaby throughout NYC. I can honestly say that I have dealt with so many companies and customer service departments and as a former Director of Marketing myself, have never had such a pleasant experience as I have had with all of you at UPPABaby."
-Joanna Steckman (and Henry Logan), Brooklyn, NY
"I want to thank you and your company for being so responsible and sending me a brand new stroller replacement. I've received many compliments on the stroller, and I always tell people it's an UPPA! We also love how the stroller folds and unfolds readily! We take it everywhere, and the strap is great when we're hopping on public transportation to go to a ballgame or something and need to "wear" the stroller. The bottom line for us is that we love the stroller, and we love the service you've provided! Thank you for taking care of the problem right away!"
-Esther C. Piedmont, CA
"I'm glad you wrote me back....we drove to Chicago on Saturday and went to Galt Baby at 900 N Michigan and bought it....We went there to see all of the strollers and the sales associate Brutus was the one that drove the sale home. His comment about both the Vista and the Orbit Baby was - less parts, less nuts and bolts, solid frame makes for a better stroller. Here is what made us buy the UPPA Baby (sorry...I'm gonna drone on here because I love talking about this stroller) 1. the thing is built well...from the perfect welds on the frame to the stability of it. 2. that basket space underneath is awesome, 3. It's damned easy to maneuver 4. it looks great 5. it's not covered in pooh bears 5.5 there's no snack tray (a preference, really) 6. the staff at Galt knew their stuff about it (which was surprising for a bunch of 20 something guys) 7. you get the bassinet as well...and the toddler seat faces in and out (sometimes you just don't want to see what's coming out of their nose) 8. easy to collapse 9. converts to adapt easily to practical infant carrier seats (we bought the adaptor too) 8. and we spent about $700 less than the Orbit. A big thanks should to go Brutus at Galt....the guy was nice, honest and truly loved your product. Thanks again....we'll keep you posted on the little addition to our family (the stroller that is) and all of the fun we have with it! Thanks!"
-Angie, Chicago, IL
"Love it! Hands free and so light. I have 5 strollers including Bugaboo Chameleon too and I love this (the G-LiTE) the most! I am going to buy a VISTA!"
-H.W. Vienna, VA
Proud Winner of the 2007 iParenting Media Awards for Best Products: "A few of the positive characteristics of this product (Easy Fit Car and SUV Sunshade) would include the soft and flexible material used along with the self suction knobs makes it easy to adjust during installation. And when the product needs to be removed, the tab extending from the suction cups makes it quick and easy to remove."
-iParenting Media Awards Reviewer
Proud Winner of the 2007 iParenting Media Awards for Best Products: "I absolutely love how easy it (Easy Fit Car and SUV Sunshade) is to attach this product. It stays put -- even when tugged on. It's effective at blocking the sun, yet the driver can still see beyond it. It's portable, so you can throw it in your purse and use in your mother's or a friend's car. Plus, it's grown up; there are no cutesy characters and visors to roll down. I think this is the perfect sunshade!"
-iParenting Media Awards Reviewer
"Thank you again for your assistance in this matter. Last week, in a sea of baby strollers (with a ton of Bugaboo's swarming us), I got two (pregnant) couples asking us about our stroller. I gave our UPPAbaby VISTA high recommendations!!"
-A set of happy customers, Dale, Helen, & baby Audrina Kang
"Thank you! I called last week about our wheels not working and the stroller being overall hard to use because of this and you guys sent me a new stroller frame in 3 days! I know this market is a competitive one, but I have to tell you it's so wonderful to see a company really deliver on amazing customer service. I have loved our stroller since we bought it last summer, but more than just a great product, you are a terrific company! Thank you for making my life easier! Thank you so much."
-Deidre Mick
"I just wanted to thank you, we have both of your strollers and LOVE them, we have had the vista for 9 months and we loved it when our son was in an infant carseat with the adapter and the pram was great on the beach and now we so enjoy strolling with him in the stroller seat and he loves it to."
-M. Mills
Hi there! I just wanted to take a minute to let you guys at UPPAbaby how much I love my Bubbles! I saw the Bubble reviewed on Mums the Wurd (www.mumsthewurd.com) and it was what I had been looking for...so I ordered two for my twins. And I couldn't have made a better choice! We absolutely couldn't live without these now! I have already recommended these to all my friends who have or are having kids! Thanks again!
-L.F.
